ASSERTIVENESS
‘The basic difference between being assertive and being aggressive
is how our words and behaviours affect the rights and well-being of others’.
Sharon Anthony Bower
- Assertiveness is simply remaining calm but firm under pressure.
- When you have a negative opinion of yourself you will lack confidence and be easily intimidated or offended by the sarcasm or ridicule of others. You are likely to avoid confrontation at all costs and blame others for your predicaments.
- Assertive behaviour – You treat others with respect (even if they don’t treat you that way).
- The objective of passive-aggressive behaviour is to get your own way by making other party or parties feel guilty.
- When you behave assertively, you focus on outcomes and results rather than emotions.
- Assertive behaviour is about clear, concrete communication, saying what you think and how you feel, even in stressful, potentially upsetting situations, without recourse to ridicule, sarcasm or becoming unduly emotional or aggressive.
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